At Dogfather, we do our best to make sure that you leave the store with the right products for your furry family member. In the event that you are not satisfied with your purchase, it can be exchanged, or returned for a store credit only under the following conditions:
the item is in perfect resale condition.
you have the original receipt.
the item is in the original packaging.
the item is brought back within 30 days of purchase.
Select items are guaranteed. Just bring in the damaged item or unwanted food with the receipt, and we will give you a store credit or replacement for the cost of the original item. Here is a list of products that are guaranteed:
Gift cards are not returnable or exchangeable. Customers are responsible for their gift card as if it were cash. Dogfather does not re-issue lost or stolen gift cards. See our gift card policy for more info.